Top Plumbing

Pipes, leaks & installs

1

JNR Plumbing LLC

★★★★★★★★★★ /5 Overall Rating

JNR Plumbing LLC opened in Stamford, Connecticut in 2009 — during the recession — and has grown through hard work and customer satisfaction into what the company describes as a 5-star rated plumbing service. Between its team of licensed plumbers, JNR Plumbing brings over 75 years of combined industry experience, serving residential and commercial customers throughout Stamford, Greenwich, Darien, New Canaan, Norwalk, Westport, and Wilton.

Transparency is a defining feature of how JNR Plumbing operates: the company sends customers a photo of the specific technician who will be arriving before the appointment, along with that technician's individual client ratings, so homeowners know exactly who to expect at their door and can gauge their track record in advance. Customers can also track technicians in real time through Google Maps to estimate arrival time — a level of visibility uncommon in the plumbing trade, where "sometime this afternoon" arrival windows are the norm.

Every JNR Plumbing employee undergoes intensive background checks and random drug screenings, addressing a real safety concern for homeowners who are inviting a stranger into their home, sometimes into private areas like bathrooms and utility rooms. The company's technical scope covers the full range of residential and commercial plumbing: fixture repair and replacement, pipe replacement and repair, drain clearing, sump and sewage pumps, water heater service (both standard and tankless), natural gas leak detection and repair, and steam and hydronic heating maintenance — the latter being a specialty relevant to Connecticut's older homes still running original steam heat systems.

The company emphasizes its understanding of how property age and construction type affect plumbing needs across its service area — older Fairfield County homes often have older pipe materials that are more susceptible to failure, and JNR Plumbing's technicians are trained to recognize and appropriately address those conditions rather than applying a generic repair approach. Water heater installation receives particular safety emphasis, since improperly installed units can cause gas leaks, carbon monoxide exposure, or fire — risks the company specifically addresses through proper installation procedures.

For homeowners and businesses in Stamford and the surrounding Fairfield County communities looking for a plumbing company with 75-plus years of combined technician experience, background-checked and drug-tested staff, and an unusual level of transparency about who's coming to their home, JNR Plumbing offers a well-documented, trust-focused service relationship.

2

Steve Basso Plumbing Heating & A/C

★★★★★★★★★★ /5 Overall Rating

Steve Basso Plumbing, Heating & A/C, LLC was founded by Steve Basso in 1974 and has grown from an individual plumbing operation into a full-service contracting firm now in its second generation of family ownership, serving Fairfield and New Haven counties from its Bridgeport headquarters for more than 50 years. The company has held Better Business Bureau accreditation continuously since 1999, reflecting more than two decades of sustained BBB standing on top of its half-century operating history.

The company's billing philosophy is a deliberate point of differentiation: Steve Basso charges by the job rather than by the hour, which the company explains removes the financial incentive for technicians to work slowly or take unnecessary time locating parts and materials. To support that model operationally, trucks are stocked with a wide range of tools and parts, and technicians are trained to complete jobs efficiently and correctly on the first visit — an approach that protects customers from paying for inefficiency while also incentivizing the company's own technicians toward speed and competence.

Service scope spans plumbing repairs, drain cleaning, furnace and air conditioning repair and installation, indoor air quality solutions (air purification, ventilation maintenance, and humidity control), and modern eco-friendly products including high-efficiency boilers, furnaces, water heaters, and water conservation fixtures. As a second-generation firm, the company has continued a stated focus on integrating environmentally conscious product options across a range of price points, recognizing that no single solution fits every client's budget or priorities.

Steve Basso Plumbing has been featured on the PBS series This Old House: To The Rescue, national recognition that reflects the company's standing within the broader home services trade community. The company also participates in AmeriCares Homefront Day, an annual community service event that helps low-income and elderly homeowners maintain their homes — work that typically begins with preparation days ahead of the main event.

For homeowners and businesses in Fairfield and New Haven counties looking for a plumbing and HVAC contractor with more than 50 years of continuous operation, a job-based pricing model designed to protect customer interests, and documented community involvement, Steve Basso Plumbing, Heating & A/C offers one of the more established options in the region.

4

Drainworks

★★★★★★★★★★ /5 Overall Rating

Drainworks Plumbing & Septic, LLC is a family-owned, locally operated plumbing and septic company with more than 20 years of experience serving Connecticut homeowners and businesses, with a particular concentration in the Colchester, Plymouth, and surrounding eastern Connecticut communities. The company was created specifically in response to a pattern its founders observed across the industry: customers repeatedly left disappointed by unresolved problems, poor communication between plumber and client, and misinformation about how their plumbing and septic systems actually worked.

The company's slogan — "Making Sure Your Drain...WORKS!" — reflects a service philosophy built around genuinely solving problems and educating customers, not just completing a service call. Drainworks positions itself as one of Connecticut's only truly full-service plumbing and septic providers, covering everything from water supply lines into the home through drain, sewer, and septic systems taking wastewater out — a "water-in to water-out" scope that spans both plumbing and septic disciplines under one company rather than requiring homeowners to coordinate separate providers for each.

Services include drain cleaning, water treatment systems, septic system installation, replacement, and maintenance plans, soil and perc testing for properties considering new septic systems, sump pump installation and repair, water heater installation and repair, gas line installation and repair, and general fixture work including toilets, sinks, faucets, and garbage disposals. Septic maintenance plans are tailored to different tank sizes and include regular inspections designed to prevent both health risks and environmental damage while helping homeowners avoid costly emergency repairs.

Customer reviews consistently highlight the company's communication practices: prompt call returns, quick appointment scheduling, quotes and invoices sent by email for a clear paper trail, and technicians who explain potential costs before beginning work so there are no pricing surprises. One reviewer described a same-day emergency response for a septic backup, with the technician arriving within hours and providing clear recommendations — the kind of responsiveness that builds long-term customer loyalty in a trade where emergencies are common and time-sensitive.

For Connecticut homeowners in the Colchester area and surrounding communities dealing with plumbing or septic issues, Drainworks offers more than two decades of combined plumbing and septic expertise, 24/7 availability for emergencies, and a documented reputation for transparent communication throughout the service process.

5

Rozmus Plumbing & Heating

★★★★★★★★★★ /5 Overall Rating

Robert Rozmus Plumbing & Heating, Inc. was established in 1974 and has served Greenwich, Stamford, and the broader Fairfield County area for more than 50 years, currently led by President Robert G. Rozmus. The company operates as a family business committed to quality and excellence across every project, offering full-service plumbing and heating for both residential and commercial clients, available 24 hours a day.

Rozmus Plumbing & Heating's service range covers the full spectrum of plumbing and heating needs: routine repairs and maintenance, complete home re-piping, boiler installation and replacement, gas piping, radiant floor heating, sump pumps, standard and indirect hot water heaters, and frozen pipe thawing — a service in particular demand during Connecticut's coldest winter stretches when older homes with inadequately insulated pipes are at risk of freezing and bursting. The company also serves new residential construction and full remodels, positioning it as a resource for both emergency repair work and planned building projects.

Customer feedback describes the company in strongly positive terms — reviewers on community platforms have called Rozmus "the best in town without a doubt" and praised the team's honesty and professionalism, particularly its responsiveness for urgent situations like leaks, broken pipes, and major water problems. The company maintains a 4.8-star review average, with specific technician praise for individuals like Eddie and DJ, whose long tenures with the company (cited as eight years in one review) reflect employee retention that benefits customers through consistent, familiar service relationships over time.

Radiant heat, boiler replacement, gas fireplaces, and water pressure troubleshooting are cited as particular areas of community demand where Rozmus consistently surfaces as the trusted local option — specialty areas that require more technical depth than routine plumbing repair and that not every plumbing company handles with equal confidence.

For homeowners and businesses in Greenwich, Stamford, and greater Fairfield County looking for a plumbing and heating contractor with a 50-year operating history, 24/7 availability, and a strong reputation for both emergency responsiveness and technical depth in radiant heat and boiler systems, Robert Rozmus Plumbing & Heating offers a well-established, family-run option.

6

United Sewer & Water, LLC

★★★★★★★★★★ /5 Overall Rating

United Sewer & Water, LLC was founded in 2017 as a family-owned and operated sewer, drain, and flooding service company, though the team behind it brings more than 20 years of combined industry experience to the business. Based in Stamford, Connecticut, the company serves Fairfield County, Connecticut and Westchester County, New York, including communities from Greenwich, Norwalk, and Darien on the Connecticut side to Scarsdale, New Rochelle, and Port Chester in New York.

The company's core specialty is sewer and drain work that goes well beyond basic clog clearing: drain cleaning across all fixture types (sinks, tubs, showers, washing machines, toilets, and downspouts), hydro-jetting for stubborn or recurring blockages, sewer video camera inspections that let technicians diagnose problems inside pipes without exploratory digging, pipe repair and replacement, and complete sewer rehabilitation including trenchless pipe lining and epoxy brush coating. These trenchless repair methods restore damaged sewer pipes without full excavation — addressing cracks, root intrusion, and corrosion by applying an internal waterproof lining or resin coating rather than digging up and replacing the pipe entirely, which is typically faster and less disruptive to a property.

United Sewer & Water also handles flood and basement drainage services, sewage spill site sanitization and disinfection, and excess rainwater pumping — capabilities relevant to Connecticut's older housing stock, where finished basements and aging drainage systems can be vulnerable to water intrusion during heavy storms. The company operates 24/7 for emergency service and maintains a 5-star rating across dozens of reviews on multiple platforms.

Customer reviews consistently praise technician Tony's rapid response times — including one account of a call answered at 7 a.m. with same-day service — along with clear communication throughout each step of a repair and thorough explanation of how to prevent the same issue from recurring. Reviewers specifically note honest, straightforward pricing and a level of patience and professionalism that stands out in an industry where sewer and drain problems often create stressful, time-sensitive situations for homeowners.

For homeowners and businesses in Fairfield County and Westchester County looking for a specialized sewer and drain company with trenchless repair capability, 24/7 emergency availability, and a strong, well-documented reputation for responsive and honest service, United Sewer & Water offers a family-owned option with deep technical focus in this specific plumbing category.

7

Affordable Plumbing

★★★★★★★★★★ /5 Overall Rating

Affordable Plumbing has been serving Connecticut homeowners and businesses since 1998, building a reputation as a top-rated plumbing company with a specific focus on residential and commercial remodeling work. That remodeling specialization distinguishes the company from plumbers who handle only routine repair and maintenance calls — remodeling plumbing work requires close coordination with general contractors, electricians, and other trades on a defined project timeline, along with the ability to reroute or extend existing plumbing systems to accommodate new bathroom layouts, kitchen islands, or addition plumbing runs.

Bathroom and kitchen remodels are among the most common residential projects that require significant plumbing expertise: moving fixture locations, upgrading water supply lines to support modern high-flow fixtures, ensuring proper drain slope and venting for new layouts, and coordinating rough-in plumbing before walls are closed up during a renovation. A plumbing company with specific remodeling experience understands how to sequence this work correctly within a broader renovation timeline, working around framing, electrical, and finish carpentry schedules rather than treating the plumbing portion of a remodel as an isolated task.

Commercial remodeling plumbing carries its own distinct requirements — code compliance for public restrooms, grease trap installations for food service applications, and the higher-capacity water and drain systems that commercial spaces typically require compared to residential applications. A company with both residential and commercial remodeling experience brings a broader technical range than firms that specialize exclusively in one or the other.

With more than 25 years of continuous operation, Affordable Plumbing has built the kind of accumulated project history that allows a remodeling-focused plumbing company to anticipate common complications before they arise — whether that's discovering outdated galvanized piping behind a wall during a bathroom demo or accommodating an unusual fixture placement request within existing wall cavities.

For Connecticut homeowners and business owners planning a kitchen or bathroom remodel, addition, or larger renovation project that requires plumbing rerouting or new installation, Affordable Plumbing offers more than two decades of specific remodeling plumbing experience, positioning the company as a practical choice for coordinated renovation work rather than only emergency repair calls.

8

GMAC Plumbing & Heating

★★★★★★★★★★ /5 Overall Rating

GMAC Plumbing & Heating, LLC is a locally veteran-owned plumbing and heating contractor based in Vernon, Connecticut, founded in 2011 by Glenn, a U.S. Navy veteran who brought military discipline and leadership experience into the private sector after his honorable discharge. Glenn spent years working for other plumbing and heating contractors before recognizing a gap in the residential field for genuinely reliable customer service and craftsmanship, which led him to open his own company. He now brings more than 25 years of licensed plumbing experience to homeowners across a roughly 35-mile radius of Vernon.

As an owner-operated business, GMAC Plumbing & Heating is structured around direct accountability: customers deal with Glenn himself rather than being routed through a corporate franchise structure, and the company emphasizes that all work is backed by his personal commitment to 100% customer satisfaction. This owner-operated model, combined with the company's low overhead, allows GMAC to offer fair, transparent pricing without the markup that franchise operations sometimes carry.

Services span the full range of residential plumbing and heating: bathroom remodeling, boiler installation and repair, natural gas piping (with certified gas piping contractor status), gas logs, tankless and hybrid electric water heaters, underground piping repair and installation, and general plumbing fixture work — the company describes itself as a "one stop source for anything water flows through." GMAC also installs customer-supplied fixtures, offers green alternatives and high-efficiency products, and has run seasonal promotions including rebates on high-efficiency natural gas boiler installations and tankless water heater conversions.

Customer reviews consistently describe Glenn as knowledgeable, honest, and willing to walk customers through the technical details of their heating and plumbing systems rather than simply completing the work and moving on. One reviewer described Glenn spending hours explaining how their heating system worked before ever discussing pricing, and another described him inspecting a heating, air conditioning, and air purification system during a home purchase evaluation and honestly flagging areas of concern rather than upselling unnecessary work.

For homeowners in Vernon, Tolland, Manchester, South Windsor, and the greater Hartford County area looking for a veteran-owned plumbing and heating contractor with more than 25 years of hands-on experience and a strong reputation for honest, educational customer interactions, GMAC Plumbing & Heating offers a personally accountable, owner-led service relationship.

9

David Sousa Plumbing and Heating Co., LLC

★★★★★★★★★★ /5 Overall Rating

David Sousa Plumbing and Heating Co., LLC was established in 2002 in Danbury, Connecticut, and is owned, managed, and run exclusively by David and Elizabeth Sousa. David is a 1992 graduate of Henry Abbott Technical School's Plumbing and HVAC program who worked part-time for a plumbing contractor while in school and continued full-time upon graduation — following in his father's footsteps in a trade he describes being drawn to since childhood, long before he was old enough to actually hold a wrench. Elizabeth, a Registered Nurse, left nursing to help David start and run the family business after the birth of their younger child.

The company is fully licensed and insured to perform unlimited plumbing, heating, air conditioning, roof drain, gas piping, and ventilation installation and repair for residential, commercial, industrial, and municipal clients — a licensing scope broader than many residential-focused plumbers carry, reflecting David's comprehensive HVAC and plumbing technical training.

Education is central to how David Sousa Plumbing operates: rather than simply telling customers what they need, David spends significant time explaining the available options so customers have a full understanding before deciding how to proceed. The company describes this transparency as core to its "honest, old time business ethics in a modern day practice," and specifically notes that David is not quick to recommend costly replacements when a more affordable repair would serve the customer just as well — an approach that has helped the company grow almost entirely through word-of-mouth referrals rather than heavy advertising.

Same-day service is available for most plumbing repairs, addressing the reality that plumbing emergencies — burst pipes, failed water heaters, major clogs — cause immediate disruption and potential property damage if not resolved quickly. The company also offers eco-friendly plumbing repair options designed to help customers conserve water and reduce utility costs, alongside standard services covering leaky faucets, clogged drains, water heater repair, and gas line work.

For homeowners and businesses in Danbury and the surrounding area looking for a family-owned plumbing and heating company with more than two decades of operation, comprehensive licensing across plumbing, HVAC, and gas work, and a documented emphasis on customer education over upselling, David Sousa Plumbing and Heating Co. offers a genuinely owner-operated relationship built on referral-driven trust.

10

DDD Sewer & Drain Services

★★★★★★★★★★ /5 Overall Rating

DDD Sewer and Drain Service is a Southington, Connecticut-based sewer and plumbing drain cleaning company owned by John Pulaski, with a business history reflected in Better Business Bureau records dating back to 2003. The company's core specialty is sewer and drain cleaning, including sewer spill clean-up and large diameter sewer line cleaning, a category that requires different equipment and technical approach than standard residential drain clearing.

Large diameter sewer cleaning is a specialized service category relevant to municipal sewer laterals, larger commercial properties, and older residential sewer lines that have expanded beyond the diameter typical of newer construction. This work often requires industrial-grade jetting equipment and specific technical training to clear blockages without damaging aging pipe materials, particularly in Connecticut's older housing stock where original clay or cast iron sewer lines are still common.

Sewer spill clean-up addresses situations where a sewer line failure or blockage has resulted in wastewater backing up into a home or business — an unpleasant and potentially hazardous situation requiring both the technical work of clearing the underlying blockage and the cleanup and sanitization of affected areas. Companies handling this work need to follow specific health and safety protocols given the biological hazards involved.

As with any home service contractor, homeowners considering DDD Sewer and Drain Service — or any sewer and drain specialist — should confirm current licensing status, get pricing and scope in writing before work begins, clarify in advance exactly who will be performing the work, and check recent reviews across multiple platforms. Online reviews for the company are mixed: some describe straightforward, effective service, while others include specific complaints about pricing transparency and communication about who would actually be dispatched to the job. Given that range of feedback, homeowners are encouraged to get a clear written estimate and confirm all terms directly with the company before committing to a job.

For Southington-area homeowners and businesses dealing with sewer or drain blockages — particularly larger-diameter lines or situations involving spill cleanup — DDD Sewer and Drain Service is a long-operating option in this technical niche of the plumbing trade, though prospective customers should do their own diligence on recent reviews and get firm, written pricing before any work begins.