MaidPro Central CT is a locally owned and operated franchise location of the national MaidPro cleaning brand, based at 710 Main Street in Plantsville, Connecticut. The location has been serving Central Connecticut since 2007, under the ownership of Kathy Ward, with Brooke Richards serving as Vice President and Johanna Bergin as General Manager. Together the leadership team has built a service culture that emphasizes both operational consistency and a genuine sense of community connection.
The company’s service territory covers a broad swath of Central Connecticut, including Plantsville, Southington, Cheshire, Wallingford, Meriden, North Haven, Cromwell, Rocky Hill, Wethersfield, Newington, Glastonbury, Berlin, Avon, Farmington, Simsbury, West Hartford, New Britain, and Bristol. That geographic reach makes MaidPro Central CT one of the wider-coverage residential cleaning operations in the region.
Their core service framework is built around MaidPro’s proprietary 49-Point Cleaning Checklist, a standardized system that structures every routine cleaning visit from floor to ceiling across all rooms. The checklist covers kitchens, bathrooms, floors, dusting, bed-making, and undersurface cleaning — areas that quick-turn cleaning services frequently skip. Clients can also request customization within that framework, adding special attention to specific rooms or surfaces without needing to explain the request anew each visit.
Beyond recurring weekly and biweekly cleanings, MaidPro Central CT offers one-time deep cleanings, move-in and move-out cleanings, condo and apartment cleanings, special event cleanings, and commercial cleaning services. The range of service types lets homeowners engage the company for both ongoing maintenance and one-time intensive needs without switching providers.
A notable operational detail is the company’s “Sunset Promise”: any client communication received during business hours receives a response before sunset the same day. That level of responsiveness is uncommon in the cleaning industry and speaks to how the leadership team has structured internal operations. All cleaning professionals are insured, bonded, and background-checked. The company accepts cash, checks, and all major credit cards, and has maintained positive ratings across review platforms since its opening in 2007.